KEEP UP TO DATE WITH OUR LATEST PRIVACY POLICY

Version Number: 1
Issue Date: 21st October 2018

At Take Traction we understand that your privacy is important. This policy explains why, if you have chosen to provide it, we collect your data and how we use it.

Any questions regarding this policy should be sent by email to contact@taketraction.com or by mail to Rainforest Collective Ltd., 20-22 Wenlock Road, London, N1 7GU.

 

Data Controller

For purposes of the General Data Protection Regulation (GDPR) the data controller is Charles Centa.

 

How do we collect information from you?

We receive and store information about you when you submit your information through a subscription service on any of the web pages under the taketraction.com domain.

We may also store your information when you sign up to any of our services, comment on any of our blog posts or podcasts, or if you send us a message either via direct email or our contact page.

 

What information do we collect?

Personally Identifiable Information (PII) – the information you give us may include: your name, address, email address, IP address, phone number, as well as financial and credit card information should it have been provided. All of which is PII and subject to the GDPR.

Technical information – We may record information based on your interactions with our website, including which pages are visited, how much time is spent on each page, your IP location, route to website from other websites.

Information we receive from other sources – other websites such as analytics tools, advertising providers and third-party applications may also provide us with information providing you use their services.

 

How is Your Information Used?

We may use your information to contact you for the following reasons:

  • send you newsletters containing relevant content such as blogs, podcasts and new product releases;
  • to carry out our obligations arising from any contracts or agreements entered into by you and us;
  • to seek your views or comments on the services we provide;
  • to notify you of changes to our services;
  • to send you communications which you have requested and that may be of interest to you.
 

Each email will include a simple unsubscribe link for you to opt out if you wish. If you unsubscribe from any email list we may still hold your details on a suppression list to ensure that you do not receive further emails.

We may also use your information for the following reasons:

  • to use target you with ads across trusted websites, including Google Ads, Facebook, Linkedin, Twitter and Pinterest
  • to manage our website as well as for our efficient operations, which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;
  • to improve our website and content for users and their devices;
  • to allow you to interact with our website and take advantage of our online services, whenever you may choose to do so;
  • to ensure our site is safe and secure by monitoring activities within the context of continual process improvement, which is a best practice requirement of the GDPR.
 

Who has access to your information?

Will will never sell or rent your data to third parties.

(i) Contractors and employees
We may at times work with contractors and employees who will sometimes be given restricted restricted access to personal data in order to complete the tasks mentioned above.

(ii) Third-party providers
We work with various third-party providers to process, store and use data in the ways outlined in this policy.

If you contact us through any of the contact forms on our site, your information will be sent to Active Campaign, our CRM and marketing automation provider. Your message and information will also be sent to us via email, meaning it will pass through Gmail, our email service provider.

In some cases we work alongside third-party providers with which you are using, or have previously used, their services or products. In such cases, the third-party may be acting as the data controller and therefore we advise you to read through their privacy policies.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you or display ads based on your profile. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk. These processes are usually automated through software.

 

Your Rights

The GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to complain to the Data Protection Authority
  • Rights in relation to automated decision making and profiling

These are your rights and we respect them fully.

 

Marketing

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can use the unsubscribe link in each email communication or contact us to be removed from marketing lists.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or we believe that there is a legitimate interest. You can change your marketing preferences at any time by contacting us by email at contact@taketraction.com.

 

Accessing, updating and removing your data

In accordance with the GDPR you may contact us at contact@taketraction.com if you wish to do any of the following:

  • Request a copy of any Personally Identifiable Information (PII) data that we may hold about you.
  • Request that we update your information and/or correct any errors.
  • Request us to delete any/all PII data about you.
 

Data Integrity and Security

When you give us your information we do our best to treat it as securely as possible. Non-sensitive data such as names, phone numbers and email addresses will be sent to, processed and stored by third-party providers. These facilities may be located outside of the European Economic Area and while reasonable effort is made to ensure the security of such transactions of information, 100% safety cannot be guaranteed.

By submitting your personal information, you agree to this.

 

Data Retention

We will retain a user’s personal information for so long as their account is active or as reasonably needed by us to provide our services. We may also retain and use such information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you can demonstrate that we do not have a legitimate reason for keeping information about you, we will delete it. Contact us to make this request: contact@taketraction.com

 

16 or Under

If you are aged 16 or under you must get your parent/guardian’s permission beforehand whenever you provide us with personal information. If you are the parent of a child/teenager aged 16 or under and believe that they have provided us with their information without your consent then please contact us immediately at contact@taketraction.com.

 

Use of ‘Cookies’

Like many other websites, taketraction.com uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your browser to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual but they do help us to improve our website and deliver a better more personalised service. In accordance with the GDPR, we do not use cookies unless you have first given consent to do so.

See more our Cookie Declaration for more information.

 

Links to Other Websites

The web pages at taketraction.com may contain links to third-party websites. This privacy policies only applies to taketraction.com and as such, you should take care to read the privacy policies of other websites before providing them with your information.

Take Traction will not accept responsibility for the privacy policies and practices of other websites, even if you have arrived on their site through a link on taketraction.com.

Equally, if you have arrived at taketraction.com through another website, we will not be held responsible for, or required to operate in accordance with, their privacy policy.

 

Policy Changes

Any changes that we may make to this privacy policy will be posted on this website page. Please check this page at regular intervals to ensure that you are aware of updates or changes to this privacy policy.

We reserve the right to notify any/all registered users of our services of any major change to our policies by email, except for users that have elected to opt out or revoke communications from us.